We want to support you during the
COVID-19 pandemic

We have waived our subscription fee until mid June 2020 for new clients

Protect you, your organisation & patients with video conferencing
Minimise contamination and spreading

*only pay for stripe and usage

Video conferencing

The perfect alternative to in-person consultations and the front door for continued care

Use video conferencing in place of
in-person consultations, follow-ups or
to offer after hour services. 
You and your clients can access the
video conferencing function via a computer, tablet or the HotHealth phone app.
Once you and your client join the video conference, you will be able to see and hear each other through the microphone and camera of your device.

HotHealth’s video conferencing feature provides:

Increased convenience
Engaging features
Better patient service
Group video conferences
Connect with other healthcare professionals
Medicare benefits
Security and data protection
Increased convenience

Easily access the video conferencing function via a computer, tablet or the HotHealth phone app. No more downloading other applications to gain access to the call, simply click the link and log into your HotHealth account to join. Once logged in, you and your clients can see all of their past and upcoming sessions.

Engaging features

Reduce no-shows with automatic appointment reminders in the lead up to the scheduled video conference.

Implement collaborative engagement during the call by utilising the internal chat function, easily sharing screens or creating whiteboards for a truly interactive experience.

Better patient service

Allow your clients to consult you at a time that suits them best. Days off work for Specialists appointments can be avoided, and children or other family members appointments can be made from the convenience of their home, saving costs in travel and day care arrangements etc.

Group video conferences

As well as our regular one-on-one video calls, you can hold group calls between different providers and/or patients, which allow up to 50 participants to join a voice conference at a time.

With low latency, users don’t need to be concerned with frustrating cross-talk, allowing for natural, real-time dialogue where possible. Share screens and create whiteboards within the group conference for a truly interactive experience.

Connect with other healthcare professionals

Use group video conferences to hold calls between different providers for interactive group discussions. Providers with busy schedules or living in rural or remote areas can easily connect anytime from anywhere.

Medicare benefits

Medicare benefits are available for video consultations between Specialists and patients living in telehealth eligible areas. Medicare benefits are also available for clinical support provided by a healthcare professional who is with the patient during the remote consultation.

Security and data protection

Access to a HotHealth Video Conference can only be gained by participants who are invited via their email address, and use their login details to their HotHealth account to access the room. Video recordings are not saved in HotHealth.

HotHealth is locally hosted in Australia and is compliant with Australian standards, using encryption in transit and storage ensuring data is secure at all times.

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