Plans and pricing

Find the package that works for your business.

Experience the basic package with 30 days free access to the software.*
Looking for an enterprise plan or customer solution? Contact the sales team.

Our pricing and packages

Basic Pro
Price $30 $60
Digital forms
Included form submissions 5 10
Cost for additional form submissions $30 for up to 20
$1.50 each after 20
$30 for up to 100
$130 for up to 400
$0.25 each after 400
Ready to edit form template
Drag and drop form builder
View completed form in browser or save as PDF
Bulk export form data
Secure messaging integration
Video Conferencing
Included booked video appointments 5 10
Cost for additional booked video appointments $1.80 per booking for up to 20
$1.20 each after 20
$1 per booking for up to 30
$0.90 for up to 100
$0.80 each for 100 or more
Online patient booking for individual sessions
Group video appointments
Screensharing, file sharing and chat in call
Interactive whiteboard
No third party apps to download
Online booking
Costs per booked in-person appointment $1.25 per booking for up to 100
$1 per booking for 100 or more
$12 for up to 15 bookings
$0.80 per booking for up to 500
$0.50 per booking for an additional 500 (max 1000)
$0.30 per booking after 1000
Costs per booked teleconsultation appointment Refer to video conferencing Refer to video conferencing
Automatic appointment reminders
Staff member specific availability
Take payments on booking
Rescheduling or cancellation options available
Patient view for upcoming and past appointments
Practice Management Systems Integration PrimaryClinic
Take payments on booking
Take cancellation fees for appointments cancelled through HotHealth
Online store with Stripe payment gateway
Transaction fee 5% 5%
Personalised logo and colours
Connect your own domain your URL will be
4 custom pages
Add different locations
Manage your own site
Articles section
News section
Staff profiles
SSL Security included
Mobile optimised
Announcement bar
User groups
Limit access to news and events with groups
Events with RSVP
Email and push notifications to users
Grant manager access to users
Support and security
Online guides and videos
Australian hosted
Lifecard login authentication
Email support
Login required for video conferencing access
Encrypted data storage
Secure messaging integration
SSL Security
HotHealth app
Orgnisation section on HotHealth app
Apple App Store
Google Play Store
Push notifcations

Extend your capabilities with Global Health products

Global Health has other software products that can be used in conjunction with HotHealth.

Client notes

Have a web-based solution to record client notes, undertake Medicare claiming, write prescriptions and more.

Secure Messaging

Have your completed HotHealth forms arrive directly in your secure messaging inbox. Plus, securely communicate with other healthcare providers.

How do I sign up?

Choose a plan above to get started. We will ask you to signup for a Global Health shop account to complete the registration.

If you are an existing Global Health customer and don’t yet have a Global Health shop account, get in touch with our team.

What features are included in the free trial?

The subscription is free for your first month on the basic plan. Get access to:

  • a HotHealth site
  • News and articles
  • Chat
  • Online store
  • Email and push notifications
  • Link to your HotHealth site from your website
  • The HotHealth app
  • Create forms

Online bookings, form submissions and video conferences all have usage fees that will apply, even in the trial period.

Can I pay annually?

The plans above are a monthly billing cycle. If you would like to discuss an annual plan, please get in touch with our team.

Are there any additional fees?

All additional fees are described in the pricing table above. HotHealth pricing comprises of:

  • Monthly subscription
  • Usage costs for form submissions, online booked appointments and booked video consultations
  •  Transaction fees for payments taken through Stripe