MasterCare ReferralNet HotHealth Lifecard
Global Health

Flexible pricing per location,based on how you use HotHealth

Plans are structured per location and platform usage, giving you flexibility without charging per clinician.

Choose your plan

Scroll to explore or jump to a plan
Entry
HotHealth Entry
For practices getting started with digital patient engagement. All the essential tools included.
$ 200 /mo
ex GST · per location · billed monthly
One-off setup fee

Covers your onboarding session and integration setup.

  • Unlimited users and unlimited bookings
  • Online booking with integrated system sync where relevant
  • Digital forms: 200 submissions/month
  • 30 telehealth sessions/month
  • Stripe online payments
  • Patient portal: booking and forms
Best suited to
Smaller practices going digital
The Entry plan gives you everything you need to go digital. Online booking that syncs with integrated systems in real time and digital intake forms delivered before the patient arrives.
  • Integrated Practice Management Systems with real-time sync
  • Stripe payment processing at booking
Setup and onboarding
Setup support included
Your one-off setup fee covers a dedicated onboarding session, full integration configuration and staff training. Need more later? Upgrade to Standard or Premium at any time. No lock-in, no penalties.
Buy now Free trial
Standard
HotHealth Standard
Our most popular plan. Higher volume forms and video consults.
$ 275 /mo
ex GST · per location · billed monthly
One-off setup fee

Covers your onboarding session, integration setup and team training.

  • Everything in Entry, plus:
  • Digital forms: 400 submissions/month
  • 50 telehealth sessions/month
  • Priority email support
Patient community
Care that continues between appointments
Build a patient community with group forums, a resource library, events with RSVP and secure direct messaging. Care continues between appointments.
  • Group forums and moderated discussions
  • Resource library and file sharing
  • Events with RSVP management
  • Secure direct messaging
Analytics included
Know exactly what's happening in your practice
Advanced analytics give you booking trends, no-show rates, revenue breakdowns, form completion rates and telehealth usage data, all in one dashboard.
Buy now Free trial
Premium
HotHealth Premium
For high-volume practices that need maximum capacity for forms, video and secure messaging.
$ 350 /mo
ex GST · per location · billed monthly
One-off setup fee

Covers your onboarding session, integration setup, team training and dedicated rollout support.

  • Everything in Standard, plus:
  • Digital forms: 750 submissions/month
  • Dedicated account manager
  • SLA-backed uptime guarantee
Dedicated support
Your own account manager from day one
Premium includes a dedicated account manager who knows your practice and proactively monitors your integration health. Not just a help desk, a genuine partner.
  • Named account manager assigned
  • SLA-backed uptime guarantee
  • Quarterly business reviews
Built for scale
Maximum capacity for high-volume practices
Premium gives high-volume practices the headroom they need across forms, video sessions and secure messaging, backed by an SLA uptime guarantee and quarterly business reviews.
Buy now Free trial
Simple, transparent
pricing

Flexible plans priced per location, based on how you use HotHealth. All plans include unlimited users and unlimited appointment bookings.

Feature
Entry
$200/mo
Standard
$275/mo
Premium
$350/mo

All prices AUD ex GST · Per location · Monthly billing · Unlimited users on every plan

Need more capacity? Overage charges apply for additional forms and video sessions. See FAQs below.

Best Practice integration

Built to work with Best Practice

HotHealth is Global Health's Digital Front Door platform, built to help healthcare practices like yours save time, reduce administrative costs and improve patient engagement. HotHealth provides a secure online portal that enables patients to book appointments, complete forms, attend telehealth sessions and make payments, all before they arrive at your practice.

  • Online bookings sync directly with the Best Practice appointment book
  • Digital forms delivered to your clinical system via secure messaging
  • Secure telehealth consultations launched from Best Practice
HotHealth Bp Connector Partner
What's included with every pricing tier

All pricing tiers include access to all HotHealth platform features. Inclusions are applied per practice location, not per individual clinician.

Online appointment bookings

A mobile-friendly online booking experience for patients across all devices.

Secure telehealth consultations

Built-in video consultations supported by Australian-hosted, privacy-focused infrastructure.

Customisable digital forms and intake workflows

Digital forms configured to support your services, consent processes and patient onboarding.

Branded patient experience

Branding options across bookings, forms and communications for a consistent practice experience.

Staff profiles and service listings

Tools to manage clinicians, services and availability at each location.

Secure messaging and notifications

Messaging and notification features to support patient communication and appointment reminders.

Mobile-friendly patient access

Intuitive access on phones, tablets and desktops, designed for real-world use.

Australian-hosted, healthcare-focused platform

Built with privacy and security in mind, using Australian-hosted infrastructure.

Best Practice integration

HotHealth is Global Health's Digital Front Door platform, helping practices save time, reduce admin and improve patient engagement with bookings, forms, telehealth and payments before the patient arrives.

Need more than one location or a custom configuration?

Advanced workflows, system integrations, multi-location configurations and extended branding options are available. Speak with our team to get a tailored quote.

Learn more → Contact our team →

Ready to take your services digital?

Try HotHealth today and take your services digital. Our team will help you find the right plan for your practice.

Start free trial → Buy Now

Frequently asked questions

Can I change my plan after signing up?+
Yes! You can move between plans as you need.
Do you offer Enterprise solutions?+
Yes, we work with larger healthcare organisations, corporations and companies who have a requirement for a larger scale volumes of forms, bookings or video consultations. If you are an enterprise business looking for a solution for forms, online bookings, video consultations and patient engagement please get in contact with our team.
What if I want to cancel my subscription?+
We would hate to see you go, however you can cancel at anytime by contacting our team. There are no lock in contracts, so if you cancel before your subscription period renews you won't be charged your next subscription fee.
What if I exceed my form submissions, video consults or messages?+
Overage charges apply when usage exceeds your monthly allowance. Additional form submissions and video sessions are billed automatically in the following billing cycle. Contact our team for a detailed rate sheet before signing up.
Is there a free version of HotHealth?+
We offer free trials so you can see how the solution would work for your business.