Your own branded patient engagement platform
Your HotHealth site is an extension of your organisation.
Brand, edit and customise your page to reflect your general practice. You’re in the driver seat, you can choose to use HotHealth the way you want to. Add your own colours, logos and imagery to your website and HotHealth App and take your relationships with your patients to the next level.
Ensure continuity of care
Support your patients no matter where you are.
Easily overcome time and distance restrictions with HotHealth’s interactive video conferencing technology. Add after-hours services or follow up video appointments for you and your clients convenience.
Easily access the video conferencing function via a computer, tablet or phone. No more downloading other applications to gain access to the call, simply click the link in the email and log into your HotHealth account to join.
When logged in to your site, staff and patients can see all of their past and upcoming sessions.
Reduce no-shows with automatic appointment reminders in the lead up to the scheduled video conference.
Implement collaborative engagement during the call by utilising the internal chat function, easily sharing screens or creating whiteboards for a truly interactive experience.
Medicare benefits are available for video consultations between Specialists and patients living in telehealth eligible areas. Medicare benefits are also available for clinical support provided by a healthcare professional who is with the patient during the remote consultation.
Access to a HotHealth Video Conference can only be gained by participants who are invited via their email address and use their login details to their HotHealth account to access the room. Video recordings are not saved in HotHealth.
HotHealth is locally hosted in Australia and is compliant with Australian standards, using encryption in transit and storage for the best security possible.
Take bookings outside of opening hours
Take bookings online.
With online booking directly from your HotHealth website or the HotHealth app your patients and team can book and schedule appointments 24/7.
Don’t let no shows and same day cancellations cost you time and money. Send push notifications and reminders directly to your patients and clients email or device and enable your patients to reschedule their appointments online if they need.
Allow your clients to pre-pay for your services at the time of booking, to reduce no-show and cancellation associated costs.
Set up appointment fees and availability times for each member of your organisation. Block out time for breaks, meetings and other unavailable time slots.
HotHealth appointments is integrated with PrimaryClinic and MasterCare+. HotHealth can integrate with other providers as long as the other provider is willing.
HotHealth charges the same price for each appointment booked, regardless of them being a new or existing client.
HotHealth offers subscriptions per practice, not per practitioner – Enabling you to utilise online and phone app features, no matter the size.
Customisable digital forms
Transform your client journey with paperless forms.
Easily build online forms to capture patient and client data and streamline your workflow. Create your own forms from scratch or use our pre-designed industry templates and customise them to suit your services. Create new patient registrations, feedback collection, prescription requests, referral forms and more.
Access or edit our range of pre-designed forms, or alternatively create your own custom forms all by using the drag & drop form builder.
Easily create good looking digital forms with your organisation’s logo and colours. Customisable, so you can create question fields specific to your requirements and have them match other fields for other systems.
If you’re using ReferralNet who are SMD compliant, the form submitted can be saved directly to your patient’s file.
Information from completed responses can trigger actions and workflows, including approval processes, ensuring certain forms are redirected to the appropriate teams and people for action.
Forms can trigger email alerts and flags to ensure information is directed in the correct way.
Digital marketing starts with a website
Mobile responsive and SEO ready
We have designed HotHealth websites to look great on mobile and desktop!
News and articles
Publish news and articles on your site and then share them on your social media channel. Create a central hub for people to read about your business and your field of expertise.
Announcement bar
Tell patients and clients what’s important. Link to forms, important information and more.
Stay connected with customers with the HotHealth app
When you use HotHealth to build your site, you gain access to the benefits of having a mobile app. The HotHealth app sends push notifications to your community when you publish new content, send a chat message and more.
