More than just a website
Your HotHealth website is an extension of your organisation allowing you to brand it the way your clients recognise you, such as adding your logo and colours to your website and HotHealth app. All elements of HotHealth are customisable so you can choose to use HotHealth the way you want to.
User and group engagement
Keep your clients engaged by promoting interactions and activities between appointments. Use the user and group engagement features on your HotHealth website to interact with patients in-between appointments.
Group your clients into like-minded online communities where you can share news, blogs and articles relevant to them.
Chat one-on-one with your clients anytime, anywhere. You can also chat with groups of clients with similar interests. The chat feature helps you strengthen relationships, create a support network and promotes engagement between appointments.
Encourage client engagement by creating events on your HotHealth website. Easily create events and manage RSVPs to events from the admin configuration page. Clients can add the event directly to their device calendar.
Share and post news articles along with images, videos or PDF files relevant to your organisation or client’s interests.
Reduce time wasted on administrative tasks by offering online appointment bookings. Your clients or team can book and schedule appointments directly from your HotHealth website at their convenience.
Reduce no shows and same day cancellations by enabling your patients to reschedule their appointments online, and sending push-notifications through the phone app.
Allow your clients to pre-pay for your services, at the time of booking, to reduce no-show and cancellation associated costs.
Up-front payments are only available for non-integrated services.
Set up appointment fees and availability times for each member of your organisation. Block out time for breaks, meetings and other unavailable time slots.
HotHealth caters for FHIR standards and is fully integrated with PrimaryClinic and MasterCare+. HotHealth can integrate with any other software that caters for FHIR.
HotHealth charges the same price for each appointment booked, regardless of them being a new or existing client.
HotHealth offers subscriptions per practice, not per practitioner – Enabling you to utilise online and phone app features, no matter the size.
Custom paperless forms
Transform your customer journey with paperless forms. Easily build online forms to capture customer data and streamline your workflow. Use this feature for new patient registrations, feedback collection, prescription requests, referrals and contact forms.
Access or edit pre-made forms, or alternatively create your own custom forms using the drag & drop form builder.
A number of standard templates are available for generic forms, or select a pre-made template and customise as you require.
Replace traditional paper and PDF forms while saving time by collecting your responses in the HotHealth admin configuration page.
Easily create aesthetically pleasing forms with your organisation’s logo and colours. Fully customisable so you can create question fields specific to your requirements and have them match other fields for other systems.
If you’re using ReferralNet who are SMD compliant, the data captured can be saved directly against your patient’s file
Forms can be completed on a phone, tablet or computer via a URL. You can embed forms directly on your site, perfect for commonly used forms such as patient registration or referrals. Alternatively, you can send your patient a URL link to forms such as patient feedback after their appointment.
Create multi-step workflows, using tasks and alerts to streamline operations and increase productivity. Information from completed responses can trigger actions and workflows, including approval processes, ensuring certain forms are redirected to the appropriate teams and people for action.
Forms can trigger email alerts, notifications, and follow-up tasks. Send or receive notifications based on form submission, state changes or workflow step.