HotHealth, digital front door and patient engagement platform is now interoperable with Best Practice Software, one of Australia’s most widely used practice management systems.
This integration delivers real-time interoperability that strengthens the connection between patients and practitioners and supports more streamlined and efficient care across primary, allied and specialist settings.
One connected platform for patient engagement
With HotHealth now accessible directly within the Best Practice system, healthcare providers can manage appointments, communication and digital workflows in one place.
This creates a streamlined experience for both patients and clinicians, reducing manual work and improving operational efficiency.
HotHealth features enabled through the integration include:
-
Digital patient forms that sync directly into Best Practice workflows
-
Online appointment bookings with real-time updates
-
Telehealth consultations that offer flexible access to care
-
Event bookings and engagement tools designed to support education and follow-up
Practices can deliver a more consistent and convenient experience for patients while enabling teams to work more efficiently.
Strengthening secure communication with ReferralNet
The integration also enables access to our sister-product ReferralNet, a secure messaging platform.
Clinicians can exchange clinical documents directly within Best Practice, including referrals, discharge summaries, pathology results and radiology reports. All information is backed by end-to-end encryption, ensuring sensitive data is transmitted safely between providers involved in a patient’s care.
Building a connected digital health ecosystem
This partnership reflects Global Health’s commitment to creating a fully connected digital health ecosystem where systems, clinicians and consumers are linked through secure, interoperable technology.
This partnership represents another step towards a fully connected digital health ecosystem,” said Global Health Managing Director, Mathew Cherian.
“By integrating our secure messaging and patient engagement platforms with Best Practice, we’re connecting clinicians to consumers and improving outcomes for patients.”
The integration is available on a per-site pricing model with unlimited users, providing flexibility and scalability for practices of all sizes.
By connecting HotHealth with Best Practice Software, we continue to support a fully connected digital health ecosystem.
Clinicians now have access to secure communication, seamless interoperability and efficient workflows – helping them focus more time on patient care and less on administration.
To learn more on this partnership and claim our introductory offer head to our Best Practice partner page.